NEW DELHI: From Saturday, Delhi-ites will not have to log on to Facebook to register a complaint about over flowing dhalaos in their areas. All one has to do is make a call to the MCD helpline number, 011-46485270, to file one's compliant and this will automatically be put on the social networking site. People can also register complaints regarding dirty public toilets maintained over phone.
For this, MCD has roped in Foundation for Innovation and Technology Transfer at IIT-Delhi. It has developed a voice application through which any mobile user can post their complaints on MCD Facebook page.
"The message will be recorded and then automatically get posted on the MCD Facebook page. A complaint number will then be generated and messaged to the complainant along with other details. Once the complaint is redressed, another message would be sent,'' said MCD commissioner K S Mehra. The number will be active from Saturday.
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